Your Time is Our Business
Stop fretting over
how to get the cars from the put-in to take-out. Shuttling was our
first service - and we're still the largest, most reliable service in the
With advance arrangements for keys and payment, you can float worry free. Making the arrangements are very simple, if there are more than one vehicle in the group, designate one person to be the shuttle contact. That person can call the office at 1-800-930-7238. All we will need to know is the description of one of the vehicles that we refer to as the “lead.” We will make arrangements for the lead key and all the others, the payment, and signed hiring agreements will be left inside the lead vehicle and we will discuss what to do with the keys at the take out. We have installed key drop boxes at Lodore, Deer Lodge and Sand Wash (refer to attached Key Drop Instructions). Arrangements for the keys for vehicles left at other areas will have to be with our office.
We Know the
Our shuttle drivers
are experienced on the roads and know how to handle annoyances such as
flats, overheating, and road emergencies. Shuttles are done in
convoy. Drivers are required to wear seat belts, drive with their headlights on and
notify other drivers of upcoming dangers.
HELP US, HELP YOU
Follow these guidelines so that your vehicle is shuttled safely, without incident and without unnecessary costs:
- Before you leave for your river trip, make sure your vehicle is mechanically sound. Check lights, fluids, belts and tires. We carry motor oil, transmission fluid, antifreeze, etc, but charge a fee to bring fluids to safe levels.
- Make sure you fill your vehicle with enough fuel to drive it to the take out.
- Because there are so many different alarm systems leave clear instructions to arm/disarm the system.
- We do everything possible to avoid flat tires, but given the conditions, we encounter flat tires (especially on “P” type tires) are not uncommon. If your spare tire (vehicles or trailer) is locked make sure you leave a key. We attempt to plug tires, use fix-a-flat or repair/replace damaged tires.
- Make sure each vehicle has a spare tire, lug wrench, jack and if appropriate lug key. Leave us a note informing us of where these tools are stored. Make sure your spare tire is inflated and that the jack and tools work.
- If you encounter mechanical problems on your trip to the put-in make sure you contact us (1-800-930-7238) so that we are prepared for the problem. The Sand Wash BLM ranger may relay a message through the Price BLM office. Cell phone service can be unreliable but there is cell coverage at Lodore and Deer Lodge depending on your service provider. Sometimes driving away a few miles from the put in will improve the service.
- If your group has multiple vehicles, please label the keys with license plate numbers and/or descriptions.
- Leave your key as agreed upon. We cannot move your vehicle, or those in your group, if there are no keys! Make sure your instructions for leaving keys at the take-out are clear if you need to change the plans discussed with our office. If you make duplicate keys make sure they will open the door and start the vehicle. When testing a duplicate key, turn the ignition over and leave the engine running for a minute or two. Many of the newer keys MUST be made by the vehicle’s manufacturer so please consult your owner’s manual for instructions.
- Do not leave loose items or garbage in the open in vehicles or on trailers. Animals tear into accessible garbage bags and will delay us while we pick up the trash. Make sure valuables left in the vehicle are secure and out of sight. If we find valuables in the vehicle (wallets, purses, MP3 players, iPods, iPads, cameras, cell phones, etc.) we will place them under the front seats.
- Leave a clear note of any last minute problems you encounter, including things like “service engine” light, door ajar, etc.
- Make sure each vehicle has a current state registration and insurance certificate where we can find them.
- Gratuities are appreciated by the drivers but when leaving a tip, please mark it as such because the drivers will leave any money in the vehicle that is not designated as a tip.
DESOLATION CANYON SHUTTLES:
The road to Sand Wash is notorious for causing flat tires. Make sure your tires are sound, have good tread, and that you have a full size spare. The spare tire needs to be able to travel 200 or more miles and donut spares are not adequate for this distance or type of travel. Regular passenger tires (4-ply, “P” rated) are not adequate for this shuttle. Even tires marked with advertising like “Off Road Tracker” are often only “P” type tires.
TRAILERS – Note: TRAILER LIGHTS MUST BE WORKING.
PLEASE NOTIFY ALL GROUP MEMBERS WITH TRAILERS OF THIS REQUIREMENT.
Recently trailers have become a major problem on our shuttles and we don’t charge extra for vehicles with trailers. While we always check hitches, tailgates, safety chains, lights and jacks – the sound construction and maintenance of these parts is your responsibility. Here are some guidelines for you to follow:
- We do not charge extra to shuttle trailers, but a trailer must be able to travel safely at normal road speeds. Even though we travel at slow speeds, an empty trailer can bounce like a basketball – especially short or small trailers.
- Trailers shorter than 8-foot or narrower than your vehicle are not appropriate for traveling on rough or dirt roads.
- Make sure your trailer is well built. Trailers that use nails, screws and rope in their construction are not sturdy enough to travel safely. Tailgates must be attached firmly and securely. Be certain your trailer hitch and ball are the correct size and that the hitch is attached securely and is appropriate for the weight and size of your trailer. You must have safety chains and the trailer lights must work. (Both Utah and Colorado law require trailers be equipped with working lights. Any tickets for defective or broken equipment received by drivers will be passed on to customer.)
- Trailers must have at least one spare tire and attached securely. Check trailer tires and spares for proper inflation and tire tread. If the trailer spare or hitch is locked be sure that you leave us a key. Trailer tires should be at least 6-ply. If there are tandem axel trailer, make sure all four tires are fully inflated.
- Don’t leave garbage or loose items in trailers.
- Your trailer bearings should be greased and checked every year.
Vehicle breakdowns cost us time, money and ultimately affect our shuttle fees. They will also cost you. When breakdowns or delays cause a number of shuttle drivers to be detained, we will charge an additional fee to cover those expenses.
We take pride in our ability to safely shuttle thousands of vehicles each season, making each river runner’s trip hassle free. Our drivers are skilled and many have unique mechanical abilities. We hope you have an enjoyable and memorable trip.